Политика доставки

Shipping policy

1. Processing Time

All orders are processed within 3 business days before shipping.

Processing times may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Methods & Delivery Times

We offer Express Shipping for free on all orders.

Estimated delivery time is 21-28 days from the date of shipment.

Delivery times may be affected by customs clearance, weather conditions, or carrier delays.

3. Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Tracking updates may take up to 24-72 hours to appear in the system.

4. Incorrect or Undeliverable Addresses

Customers must provide accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned due to an incorrect address, the customer will be responsible for additional shipping fees to resend the package.

5. Lost or Delayed Shipments

If your order is lost or delayed beyond 28 days, please contact us for assistance.

We are not responsible for delays caused by the shipping carrier, customs, or other external factors.

6. Damaged Packages

If your package arrives damaged, please contact us immediately with photos of the damage. We will work to resolve the issue as quickly as possible.

 

For any questions or concerns regarding shipping, feel free to contact our customer support team.